We've all heard the popular phrase, 'The customer is always right,' but is it true? Can the customer always be right? Not Always Right is a web site that tells the other side of the story by collecting memorable and often hilarious tales from employees that prove, 'The customer is not always right.' Here's an example:
Customer: Is your ice cream vegetarian?
Me: Well, there's no meat in it. It does have milk in, so it's not suitable for vegans.
Customer: Yes, but is it vegetarian? You know, does it have alcohol in it?
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